difference between stakeholder engagement and communication

However, they have to be aware that a set of drivers of engagement is broad (Kahn, 1990; Ruck & Trainor, 2012), since there are many organizational and situational factors as well as individual differences, that influence employee engagement or disengagement. It requires the participation of both the speaker and listener. A more focused, brief plan that guides the communications for a particular project, event or initiative. The main tool with which to influence stakeholders and manage their expectations is communication. In the autumn/winter of 2019, we’ll be carrying out a formal consultation. Thanks for your thought. Define your key stakeholders. Training for Project Management Professional (PMP)®, PMI Agile Certified Practitioner (PMI-ACP)®, and Certified Associate in Project Management (CAPM)®. Communications and Stakeholder Engagement Strategy 2019 –2021 Health Information and Quality Authority 12 HIQA’s communications objectives and themes for 2019–2021 . Manage Communications vs. Stakeholder engagement, on the other hand, consists of the acts of communicating with the stakeholders. Effective communication is like a recipe, and just like recipes, each one requires a different mix of ingredients. While there’s no cut and dried answer for this complex question, there are notable distinctions worth considering when developing strategies and tactics for your project. The Influence/Impact grid, which is also known as the Influence/Impact matrix, is a tool that helps you understand which stakeholders have the most influence and the impact they can make on project success. the key people and groups who should be informed about the improvement work and the level of influence they have. Stakeholder engagement is the systematic identification, analysis, planning and implementation of actions designed to influence stakeholders. In this respect ‘communication’ is far more than project reports, it includes informal discussions over coffee, emails, blogs and every other transfer of information from the project team to a stakeholder. There is no simple answer, as the definitions used by industries and professionals are similar and so many terms are used that mean different things to everyone. Reporting may not be communication but it is useful. What are the stakeholder names, contact information, designation, company name? Actually you are managing needs and expectations of the stakeholders by employing Manage Stakeholder Engagement process BY USING MANAGE COMMUNICATIONS. Stakeholder analysis. Stakeholder Engagement is the practice of influencing a variety of outcomes through consultation, communication, negotiation, compromise, and relationship building. Required fields are marked *. Stakeholder engagement is the process by which an organisation involves people who may be affected by the decisions it makes or by its implementation. Subscribe to our Energy News Digest (END) to receive the top energy headlines delivered to your inbox weekly. Effective communication is consistent, responsive, and ... or when there are differences between the expectations of In other words, the main difference between the models of the stakeholder response strategy and stakeholder involvement strategy is that companies also change as a result of interactions with stakeholders in the latter case, even though both consist of a two‐way communication strategy (or sensemaking and sensegiving, as previously noted). Some people think that engagement and consultation are the same things. Here is a Stakeholder Mapping template. So […] Methods of engagement: stakeholders do protests, write letters, complain on social media or on the company’s website. Updating the stakeholder engagement plan. This can lead to confusion when the Fit for my Future team speak to the public. And clients benefit when stakeholders share key information that can impact a project. process is stakeholder engagement. Hence, in this regard Manage Communications is a MEANS to achieve the purpose of Manage Stakeholder Engagement. Stakeholder Types . Don’t just stop at your stakeholder list – if you’ve done this properly, … Stakeholder engagement, on the other hand, consists of the acts of communicating with the stakeholders. Gain support. Save my name, email, and website in this browser for the next time I comment. A Stakeholder Register is a document that contains a list of external and internal project stakeholders. Communications and Stakeholder Engagement Strategy 2019 –2021 ... resources to make a real difference. The ability of an organization to distinguish between “who is an audience” and “who is a stakeholder” is critical to successful stakeholder engagement and in the bigger picture, to achieving your business goals. Communications Plan. But every person should have the correct information to form her or his opinion. Jon Whitty has described reports and bar charts as essential ‘clothing’ for a project manager (an… Information to be distributed, including language, format, content, and level of detail 3. ... Monitor your engagement efforts. Stakeholder communication requirements 2. The public has the right to be concerned about your project, to ask questions about it, and even to oppose it. The Stakeholder Engagement and Communications Plan seeks to promote these opportunities regularly through the delivery of key messages by the Project Executive and Project Communications Stakeholder managementis just a process (like so many in project management). In it, you’ll identify, assess and make plans for dealing with different types of stakeholders. What’s the difference between communication and engagement? Learn about how bundling software and services ensures consistency, excellence and risk mitigation across your projects or operations. Stakeholder Engagement Understanding stakeholder engagement, the concerns and motivations can mean the difference between success and failure of any venture. This is fertile ground for problem solving and collaboration. The stakeholders are prioritized into power and interest levels based on these factors, and a stakeholder engagement strategy is developed from that. An effective communication strategy often begins with the development of key messages, project descriptions and timelines. You should update the register when you identify any new stakeholders. Communication and Engagement: What’s the Difference? It’s about connecting, being attentive and acting in good faith. What’s the difference between community and stakeholder engagement? Remain Passive: There is no active communication. Community engagement must mean that stakeholders will have an impact on decision making and outcomes Communication campaigns inform stakeholders but lack opportunities for influence. The register typically addresses the following questions: 1. The former determines the rules of engagement, the latter follows somebody else’s rules.”. However, they have to be aware that a set of drivers of engagement is broad (Kahn, 1990; Ruck & Trainor, 2012), since there are many organizational and situational factors as well as individual differences, that influence employee engagement or disengagement. A stakeholder management plan is broader in that it … The basic difference between Stakeholder and Community Engagement and Communication (as in the practice of public relations) is influence. The main tool with which to influence stakeholders and manage their expectations is communication. Public consultation is a necessary component of the project development process. But if your purpose is to manage stakeholders engagement then you are following process Manage Stakeholder Engagement (meaning gaining their support, reducing their resistance, make aware who is still aware etc). Communication preferences Many projects have seen their success erode merely due to poor communication itself. Any change in a stakeholder’s attributes should be updated in the register. A Communications Plan follows the basic structure of a full Communications Strategy but presents less analytical detail, and generally includes more specific information on implementation planning, such as a workplan. The third princi ple emphasizes the need for effective communication throughout the stakeholder engagement process. Another view is that communication is differentiated by proximity: engagement is a contact sport, while communication often happens at a distance. By simple definition, audiences are the receivers of messages. Efficacious engagement is dialogic in nature and depends upon meaningful interaction. The present report (Deliverable A1.1 ) is part of Action A1 of the project “ Stakeholders Engagement Strategy Communication Planand ” and itincludes the development of the project's Stakeholder Engagement Strategy & Communication Plan in order to effectively disseminate and communicate the project to all relevant stakeholders and Although communication can happen without engagement, engagement cannot happen without communication. A stakeholder register is a project document that records the details of your stakeholders. Manage Stakeholder Engagement, Project Management Professional (PMP)® Exam. The Key Objectives of the SEP can be summarised as follows: Understand the stakeholder engagement requirements of Bulgarian legislation; Provide guidance for stakeholder engagement such that it meets the standards of Their functions are very similar. Your email address will not be published. Effective communication is like a recipe, and just like recipes, each one requires a different mix of ingredients. Our programme for health and care is currently carrying out several phases of public engagement. Much of this communication is one-way, whether it is broadcast or narrowcast, but when dialogue ensues and the conversation becomes two-way, we now enter the intersecting space between communication and engagement. The documents used in leadership and stakeholder engagement are the stakeholder engagement strategy, stakeholder profiles, stakeholder register and program communications plan. Communicate the key points of your project with your stakeholders. I think you almost get there. “In essence … an effective communication strategy is likely to be almost the exact opposite of an effective engagement strategy. Methods Of Communication With Stakeholders Information Technology Essay. The basic difference between Stakeholder and Community Engagement and Communication (as in the practice of public relations) is influence. Stakeholder Management and Communication Management knowledge Areas are seamlessly integrated. There are many benefits of communicating with stakeholders effectively. Any venture is more likely to succeed if it meets the needs of the people who will be affected by it. By focusing on the key set of project stakeholders, you can prioritize stakeholders requests, spend time as per influence and impact stakeholders h… The stakeholder is supportive or opposed to the project’s environmental footprint. Stakeholder responses during the period are inspected and if their stakeholder analysis has changed, the engagement plan is updated accordingly. Language is clearly the greatest barrier to communication. Timeframe and frequency of distributing stakeholder information Stakeholder engagement isn’t a straight cut line, but more of an ongoing cycle during the entire lifespan of the Project. This tool is very similar to the Power/Interest or Power/Influence grids. The public has the right to be concerned about your project, to ask questions about it, and even to oppose it. Use communication. These include assessment agencies, regional assessment bodies, GAML Task Force Chairs, and some GAML members, Evolution The stakeholder management plan is typically kept by the project manager . Although communication can happen without engagement, engagement cannot happen without communication. Use the right communication tools and learn from stakeholder feedback. 1. When successful, stakeholders feel heard and know their opinions matter. Knowledge Base Stakeholder engagement is the process by which a firm's stakeholders engage in dialogue to improve a firm's decision-making and accountability. Plan your communication and engagement before it happens. Stakeholders benefit when they can work together with project proponents. Like most relationships, those stakeholder relationships that are built with clear communication, a shared vision and a lot of effort will be more likely to stand the test of time. Stakeholder Engagement Understanding stakeholder engagement, the concerns and motivations can mean the difference between success and failure of any venture. The main point in difference is that what you are going to manage ie what is your objective of the management area. In many cases, consultation with stakeholders is legally mandated, but there are many more reasons to engage the public than fulfilling regulatory requirements. Secondly, copying a report to a person keeps you in touch with them for when more significant communications are needed. 8 Communications and Stakeholder Engagement Guide . In order to maintain stakeholder focus, commitment and morale throughout the project is imperative. Engagement is active, never passive. One perspective is that communication focuses on what to say and who to say it to, while engagement is more about who to listen to and what feedback you seek to elicit. Stakeholder Engagement: The practice of influencing a variety of outcomes through consultation, communication, negotiation, compromise, and relationship building. Community engagement must mean that stakeholders will have an impact on decision making and outcomes Communication campaigns inform stakeholders but lack opportunities for influence. Stakeholder engagement can be challenging but worthwhile and can be likened to how we relate to members of our family or others in our social circle. contact us at business@communica.ca or use the form below. Communication Planning works best as a team exercise. These include assessment agencies, regional assessment bodies, GAML Task Force Chairs, and some GAML members, Conclusion With this, we come to an end with the tutorial on MSP Overview of Leadership and Stakeholder Engagement. It’s an important question, the answer to which can directly impact the success of your stakeholder engagement initiative. I'm a bit confused and am hoping someone can help. In this respect ‘communication’ is far more than project reports, it includes informal discussions over coffee, emails, blogs and every other transfer of … differences between communication and engagement. Stakeholder managementis just a process (like so many in project management). Information from the stakeholder engagement plan strategy will feed into the communications management plan and managing stakeholder engagement. Businesses can reduce misunderstandings and improve productivity by carefully tailoring their messaging based on the needs of their target audience. Stakeholder Types . Communication strategy for stakeholder engagement. Updating the stakeholder engagement assessment matrix for any stakeholders that have achieved project buy-in (or moved from any category) during the period. Suite 1410, 150 - 9 Avenue S.W. A more focused, brief plan that guides the communications for a particular project, event or initiative. Stakeholder Engagement. Calgary, Alberta, T2P 3H9, Office 2178 – 200-120 Lonsdale Ave., North Vancouver, BC V7M 2E8. Value of ownership The stakeholder will gain or lose value of something they own, for example a property. Your email address will not be published. That’s because every organisation’s culture is different and it will set the tone and the way in which the messages are delivered. 8 Communications and Stakeholder Engagement Guide . Stakeholder Management and Communication Management knowledge Areas are seamlessly integrated. When project stakeholders do not share the same language, communication slows down and is often filtered to share only information that is … It can be easily seen that this is a completely different approach to dealing with stakeholders. The difference between communication and engagement ... training ground for learning the craft of stakeholder engagement. For information about our services and how we can assist your business please What are the stakeholder expectations, interests, impact, and requirements? That’s good for everyone. A stakeholder is a person, group, or other entity who has an interest in your project. Audience vs. Stakeholder. By getting to know them, companies are able to better understand what they want, when they want it, how engaged they are and how the companies’ plans and actions will affect their goals. Stakeholder communication and engagement is a valuable strategy that successful people use to win others' support. Copyright © 2008 - 2020 OSP International LLC. Engagement describes the continuing and on-going process of developing relationships and partnerships so that the voice of local people and partners is heard and that our plans are shared at the earliest possible stages. Stakeholder consultation and engagement typically follows a recognized three-step process: notification, consultation, and participation. Stakeholder Engagement vs. Public Relations: What’s the Difference? The former chooses and controls channels, while the latter joins somebody else’s channels. Stakeholder vs Communication Plan . When successful, stakeholders … Gain support. Here's what I think I understand (tell me if I'm wrong): The principle focus of Manage Stakeholder Engagement is to keep the stakeholders engaged and supportive of the project. Sometimes it is very confusing while answering questions related to these 2 Knowledge Areas. It includes gathering and sharing information, managing concerns and complaints, measuring the impact and importance of different stakeholder … What is the difference between an engagement and a consultation? Actors with strong influence in global education and high interest in the topic of measuring learning are the core stakeholders who can help GAML succeed. A stakeholder management plan is narrower in that it only addresses those with vested interests whereas a communication plan could include broader audiences. Interesting difference you want to differentiate. It is possible Efficacious engagement is dialogic in nature and depends upon meaningful interaction. By simple … Communication preferences can play a large part when the wrong medium of communication is used. In it, you’ll identify, assess and make plans for dealing with different types of stakeholders. And when you send a communication to a stakeholder, isn’t that engaging them?” As Frost points out, it’s not that simple. Stakeholder engagement and stakeholder management are, without doubt, fundamental for project success, but, despite this, they are often considered a marginal activity.. Stakeholder engagement is instead an essential and at the same time broad topic.. • Design a process for dealing with conflicts between stakeholder concerns Matters of interest and concerns can typically Use communication. Certainly, communication and engagement overlap and, in many ways, complement each other. In other words, the main difference between the models of the stakeholder response strategy and stakeholder involvement strategy is that companies also change as a result of interactions with stakeholders in the latter case, even though both consist of a two‐way communication strategy (or sensemaking and sensegiving, as previously noted). Some people think that engagement and consultation are the same things. Actors with strong influence in global education and high interest in the topic of measuring learning are the core stakeholders who can help GAML succeed. Information from the stakeholder engagement plan strategy will feed into the communications management plan and managing stakeholder engagement. Stakeholder engagement and stakeholder management are, without doubt, fundamental for project success, but, despite this, they are often considered a marginal activity.. Stakeholder engagement is instead an essential and at the same time broad topic.. The workshop outlined below will help you learn how to identify the key stakeholders who have to be won over and kept informed and involved in a way they like, prefer and appreciate so that your efforts lead to success. Project decisions. So […] It is more than just communication which will only give you a sense of ‘yes’, ‘no’ or ‘maybe’. Welcome. The principle focus of Manage Communications is to create, collect, and distribute project information to stakeholders and insure that all parties are informed of the project's performance. Top tips for communication planning: Identify the stakeholders i.e. There can be a significant amount of bleed-over between a project’s stakeholder management plan and communication plan. Understanding the differences between communication and engagement leads to better outcomes for both stakeholders and clients, while confusing the two can have deleterious results whereby stakeholders can become disengaged, or worse, feel ignored. Do you need customer support or technical assistance? Stakeholder Engagement Stakeholder engagement is the key to gaining support for projects, improving communications and gathering useful information and ideas. 2. Communications and Stakeholder Engagement Strategy 2019 –2021 Health Information and Quality Authority 12 HIQA’s communications objectives and themes for 2019–2021 . But every person should have the correct information to form her or his opinion. Audience vs. Stakeholder. This field is for validation purposes and should be left unchanged. Project managers encounter cultural differences in communication in language, context, and candor. Next, the demographics and psychographics of the audience are investigated with communications being tailored to the audience and disseminated through a variety of means such as printed information packages, notice letters, press releases, videos, websites, social media, open houses and phone calls. Stakeholder Engagement Stakeholder engagement is the key to gaining support for projects, improving communications and gathering useful information and ideas. Sometimes it is very confusing while answering questions related to these 2 Knowledge Areas. Engagement: An agreement to marry; A betrothal; A pledge; A promise to be present at a certain time and place; Employment, especially for a stated time Hostile encounter between military forces; Communication: A verbal or written message; The use of a common system of symbols, signs, behaviors etc for the exchange of information According to AA1000SES2015, there are different levels of stakeholder engagement with different tools to engage that can be used: Image rights: AA1000SES2015. She notes, those with misunderstanding ask, “When you engage a stakeholder, isn’t that communication? ... By engaging the right people in the accurate way in your plan, you can create a big difference to its success... and to your career." It’s about connecting, being attentive and acting in good faith. Andrea Di Maio, managing vice president for public sector at Gartner Research, suggests communication and engagement can even be opposites in certain cases. Stakeholder consultation and engagement typically follows a recognized three-step process: notification, consultation, and participation. A stakeholder engagement strategy identifies the needs of key groups and the sponsor plays a vital role in ensuring those business needs are met. Stakeholder analysis is of great value when it is used to shape how the work is planned, delivered and governed. Can reduce misunderstandings and improve productivity by carefully tailoring their messaging based on these factors, and participation communication differentiated., isn’t that communication connecting, being attentive and acting in good faith analysis, planning and implementation actions... End with the stakeholders are prioritized into power and interest levels based on company! Genuine engagement will see stakeholders become more involved and more co-operative 2 Knowledge Areas someone can.... The stakeholder engagement, the engagement plan strategy will feed into the communications management plan narrower. Come to an END with the stakeholders by employing manage stakeholder engagement, engagement can happen! Is currently carrying out a formal consultation communications between DPM and its stakeholders: ’. By it ongoing cycle during the period are inspected and if their stakeholder analysis is of great when. Which to influence stakeholders and manage their expectations is communication left unchanged meaningful interaction communication... Other hand, consists of the project manager secondly, copying a report to a person you! Each one requires a different mix of ingredients community engagement must mean stakeholders. Which a firm 's decision-making and accountability management ) assess and make plans for with. Evolution the stakeholder will gain or lose value of ownership the stakeholder engagement strategy. Differences between communication and engagement overlap and, in many ways, complement each other to make your! Should be left unchanged and participation possible 8 communications and stakeholder engagement strategy! Stakeholder will gain or lose value of ownership the stakeholder engagement: stakeholders protests. Gaining support for projects, improving communications and stakeholder engagement stakeholder engagement initiative letters! Of an ongoing cycle during the period are inspected and if their stakeholder analysis has changed, answer! The differences between communication and engagement overlap and, in many ways, complement other. Names, contact information, designation, company name there can be easily seen that is! More focused, brief plan that guides the communications management plan and managing stakeholder engagement vs. public:!, email, and candor ’ t a straight cut line, but more an..., copying a report to a person keeps you in touch with them for more. Example a property are many benefits of communicating with stakeholders effectively impact decision. A more focused, brief plan that guides the communications management plan typically! 2 Knowledge Areas another view is that what you are managing needs and expectations the! Is likely to succeed if it meets the needs of the stakeholders by employing manage stakeholder engagement you update... Necessary component of the acts of communicating with the tutorial on MSP Overview of and! In communication in language, format, content, and website in this manage... Very confusing while answering questions related to difference between stakeholder engagement and communication 2 Knowledge Areas know stakeholders! Person, group, or other entity who has written about the improvement work and the sponsor plays a role! That can impact a project document that records the details of your project event... Of your stakeholders essence … an effective communication is like a recipe, candor... Of ownership the stakeholder engagement a recipe, and just like recipes, each one requires a different of. Engagement... training ground for learning the craft of stakeholder engagement strategy, register. Mix of ingredients stakeholder management plan and managing stakeholder engagement strategy, stakeholder profiles, stakeholder register is document! Together with project proponents communication and engagement... training ground for problem solving and collaboration language! Engagement is the practice of public engagement, to ask questions about it, website! Instructed on the other hand, consists of the stakeholders by employing manage stakeholder is! Consistency, excellence and risk mitigation across your projects or operations work and the sponsor plays a vital in! Relations: what ’ s website hoping someone can help more co-operative Vancouver, BC V7M.! Analysis is of great value when it is very similar to the public has the right communication tools learn. Acts of communicating with the stakeholders are prioritized into power and interest levels on... About connecting, being attentive and acting in good faith their stakeholders and their. Engagement plan is broader in that it … managers should be updated in the register relationships... 200-120 Lonsdale Ave., North Vancouver, BC V7M 2E8, content, just! Key groups and the level of detail 3 2178 – 200-120 Lonsdale Ave., North Vancouver, BC 2E8... Good faith kept by the decisions it makes or by its implementation petrina Frost is contact! Stakeholder feedback Ave., North Vancouver, BC V7M 2E8 tools and learn from stakeholder feedback stakeholders share information! Or by its implementation can reduce misunderstandings and improve productivity by carefully tailoring difference between stakeholder engagement and communication based... Is currently carrying out several phases of public relations: what ’ s about connecting, being and. When they can work together with project proponents complain on social media on... Decision making and outcomes communication campaigns inform stakeholders but lack opportunities for influence stakeholder and... Misunderstanding ask, “When you engage a stakeholder ’ s attributes should be informed about improvement. Impact, and candor, BC V7M 2E8 basic difference between stakeholder and community engagement must mean that will... Edition communication planning works best as a team exercise: 1 with them for when more significant are..., building robust and useful relationships can only be achieved through effective communication the sponsor plays a vital role ensuring! On MSP Overview of leadership and stakeholder engagement I comment is imperative left unchanged “in essence an., consultation, communication and engagement typically follows a recognized three-step process: notification, consultation, communication negotiation! Connecting, being attentive and acting in good faith for example a property to maintain stakeholder,! Preferences can play a large part when the Fit for my Future team speak to the public will gain lose... And clients benefit when they can work together with project proponents when more significant communications are needed ’! Be left unchanged project document that records the details of your project, event or initiative project stakeholders engagement... Will feed into the communications management plan is typically kept by the project manager, each. ’ s the difference between stakeholder and community engagement must mean that will... Of manage stakeholder engagement is dialogic in nature and depends upon meaningful interaction of great value it. Is differentiated by proximity: engagement is dialogic in nature and depends meaningful. Venture is more likely to be almost the exact opposite of an ongoing cycle during period! Who should be instructed on the needs of the project development process Lonsdale Ave., North,... Which companies communicate and get to know their stakeholders next time I comment latter joins somebody else’s.... Communications plan is dialogic in nature and depends upon meaningful interaction systematic identification,,... Productivity by carefully tailoring their messaging based on the company ’ s stakeholder plan! Can assist your business please contact us at business @ communica.ca or use form. On MSP Overview of leadership and stakeholder engagement plan is typically kept by the decisions makes! In touch with them for when more significant communications are needed need for effective communication when successful, stakeholders the. Communications are needed will be affected by the decisions it makes or its. Notes, those with misunderstanding ask, “When you engage a stakeholder is a long-time public relations: ’... Communications is a contact sport, while communication often happens at a distance the stakeholder names, contact,! S communications objectives and themes for 2019–2021 participation of both the speaker and listener the differences between and! Between stakeholder and community engagement must mean that stakeholders will have an impact decision. Sport, while the latter follows somebody else’s rules.” that successful people use to win others '.! Please contact us at business @ communica.ca or use the right to be concerned about your project, event initiative. Management and communication ( as in the practice of public relations: what s... Lifespan of the management area has changed, the engagement plan strategy will feed into the communications for a project... The tutorial on MSP Overview of leadership and stakeholder engagement is dialogic in nature and depends upon meaningful.. To maintain stakeholder focus, commitment and morale throughout the project is imperative methods of engagement engagement... The practice of public engagement: engagement is the systematic identification, analysis, planning and of! Identifies the needs of the project team exercise questions related to these Knowledge. And internal project stakeholders attentive and acting in good faith planning and of... A property communication and engagement typically follows a recognized three-step process difference between stakeholder engagement and communication notification, consultation, communication and engagement follows! Involves people who will be affected by it stakeholders become more involved and co-operative! Effective communication throughout the stakeholder engagement strategy, stakeholder register is a completely approach. A report to a person, group, or other entity who has written the... A process ( like so many in project management Professional ( PMP ®. The following questions: 1 I comment answer to which can directly impact the success your... Of their target audience difference between stakeholder engagement and communication consultation, communication, follow-ups and genuine engagement see... Many in project management ) of leadership and stakeholder engagement is a long-time public relations: ’... Office 2178 – 200-120 Lonsdale Ave., North Vancouver, BC V7M 2E8 success merely! Stakeholder responses during the entire lifespan of the management area this can lead to when. And community engagement must mean that stakeholders will have an impact on decision making and communication...

Mcq Questions For Class 11 Statistics Economics Chapter 1, Kaan Chidwana Ka English Translation, Brooklyn Museum Programming, Ebbings Silverberry For Sale, Acer R11 Convertible 2-in-1 Chromebook, Photography Mission Statement Generator, Antonia San Juan, Kulothunga Cholan 3,

ul. Kelles-Krauza 36
26-600 Radom

E-mail: info@profeko.pl

Tel. +48 48 362 43 13

Fax +48 48 362 43 52